diamond exchange
diamond exchange
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This app is available for your device
diamond exchange
This app is available for your device
Contact
+91 7133132487
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you'll be logged in instantly. This password-free login process makes it easy to access the app.
Q2: What should I do if I am not getting OTP?
To proceed, first ensure you have a strong internet connection. Wait for a signal and then click "send OTP" to begin the process. If you don't receive OTP within the given time, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use your current active number. If your number has changed, send your updated KYC details to our customer support team via email to facilitate the account transfer. This will help resolve the issue and allow you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the newly updated app without any problems. Once installed, you can start playing the app with ease.
Q1: What is the minimum withdrawal amount in the diamond exchange?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from earned gaming funds, not from bonus rewards. Users cannot withdraw bonus money collected within the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved in the app. This includes uploading your Aadhar card, linking your UPI, and saving your bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are fast and stable, reducing processing time to 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours in some cases. This inconsistency can impact the overall user experience and processing efficiency.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. Funds earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to confirm if the withdrawal request is failing. If the issue persists, don't worry as the money will be added to your wallet account within 24 hours. If you still encounter a problem, you can seek assistance from their customer care centre.
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